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Privacy/Cookie Policy

Emperor Divers is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others. We collect information at various points on our website.

Registration

To use certain sections of this website, you must first complete the registration form where you are asked to give your contact information etc. This is used to contact you about the services on our site for which you have shown an interest. Additional information is encouraged so that we can give you a personal service that is accurate to your needs. Certain other information is also collected (such as how the user found the site).

Reservation

Information is requested from you during our Reservation process. Here a user must provide details of requested activities, contact information and financial information (eg credit card number, expiration date). This information is used for billing purposes and to fulfil your order/s. If we have trouble processing an order, this information is used to get in touch with you.

Cookies

Emperor Divers' website places cookies, which are small data files, on your computer or handheld device. This is standard practice for all websites. Cookies are essential as they help us deliver a high quality website and online booking; some collect information about browsing and buying behaviour. By using and browsing Emperor Divers' website, you consent to cookies being used in accordance with our policy. If you do not consent, then you must disable cookies or refrain from using the site.

What are cookies? Cookies are small data files which are placed on your computer or other mobile or handheld device (such as 'smart phones' or 'tablets') as you browse this website. They are used to 'remember' when your computer or device accesses this website. The cookies are essential to the effective operation of our website and to enable you to book online.

Information collected: Some cookies collect information about browsing and buying behaviour by people who access this website via the same computer or device. This includes information about pages viewed, products purchased and what pages were visited on the website. We do not use cookies to collect or record information on a users' name, address or other contact details. Emperor Divers is able to use cookies to monitor individual customer browsing and purchasing behaviour but third parties are not able to identify customers using cookies.

Who sets the cookies? The cookies stored on your computer or other device when you access this website are set by Emperor Divers and our suppliers who partner with us to help deliver a high quality website. Some cookies are set by or on behalf of Emperor Divers and are necessary to enable customers to a make purchases on our website.

What are cookies used for? The main purposes for which cookies are used are:
- For technical purposes that are essential to the effective operation of the website, particularly in relation to on-line bookings.
- To enable Emperor Divers to collect information about the browsing and buying habits and activities of customers.

How do I disable cookies? If you want to disable cookies you need to change your website browser settings to reject cookies. How to do this will depend on the browser you use.

What happens if I disable cookies? This depends on which cookies you disable but parts of this site may not operate properly if cookies are switched off. If you only disable third party cookies you will not be prevented from making purchases on this site. If you disable all cookies you will be unable to complete a purchase on this site.

Log Files

We use IP addresses to analyse trends, administer the site, track movement and gather broad demographic information. IP addresses are not linked to personally identifiable information.

Sharing

Aggregated demographic information will be shared with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We may share collected information with another company in the event that we merge with or are acquired by another company. Upon request, we will provide you with the information (e.g., email address, name, etc.) that we have about you.
Credit cards are processed through our bank. They do not retain, share, store or use personally identifiable information for any secondary purposes.

Links

This web site contains links to other sites. We are not responsible for the privacy practices of such other sites. Be aware when you leave this site - read the privacy statements of each web site that collects personally identifiable information. This privacy statement applies solely to information collected by Emperor Divers' web site and Tekstreme Diving website.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.

If you subscribe to our email newsletters but do not want to receive it in the future, please follow the "unsubscribe" instructions contained in the newsletters.

Surveys & Contests

From time-to-time our site may ask you for information through surveys or contests. Participation in these is voluntary and you can choose whether or not to give this information, which might include contact information and demographic information. Contact information will be used to notify the winners and award prizes. Survey information will be used to maintain and improve the effectiveness of this website.

Security

This website takes every precaution to protect your information. When you submit sensitive information via the website, it is protected both online and offline.

When our registration/order form asks you to enter sensitive information (such as credit card number), that information is protected with the best encryption software in the industry. While on a secure page, the lock icon becomes locked, as opposed to unlocked when you are 'surfing'.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect your information offline. All your information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific are allowed access to personally identifiable information. Emperor employees use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices.

Special Offers

We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.

Correction/Updating Personal Information

If your personally identifiable information changes, or if a you no longer want our service, we will do our best to provide a way to correct, update or remove your personal data. This can usually be done by emailing us.

Choice/Opt-in

You are given the opportunity to 'opt-in' for our mailing list. We will not send you mail (aside from confirmation of joining the site, or information directly related to a purchase) unless you tick the 'sign-up' box.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it. If we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify you by way of an email. You will have a choice as to whether or not we use your information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
If you feel that we are not following our privacy policy, do contact us.

Last updated: 03 January 2011
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