Fabulous Trip Advisor review for Marsa Alam team
When the team gets bouquets that are as big and smiley as this one, we can't help but share. Well done all at Emperor Divers Marsa Alam. Just shows, even if diving isn't for you, the Red Sea most certainly is.
“A wonderful and professional company”
Wendy, Belper, UK
I booked a diving trip for my husband as a surprise. I booked in the UK via email following recommendations from guests when we were in Egypt in December.
Emails were answered quickly and great advice was given. As a novice diver my husband did the online Open Water Course which was all organised by Emperor.
The first day of being in the water my husband realised that diving was not for him. This was no fault of the instructor or Emperor it was just one of those things.
A refund was offered immediately by Emperor without any quibbles (I had paid in advance). We thought however it would be good to go out on a snorkelling trip with Emperor and I am so pleased we did.
The staff were amazing organising it for us and gave advice on the best weather days to go.
We spent the day with Mohammed and his crew. Mohammed is not only a great Captain but a perfect gentleman. There were divers on the boat who went off leaving my husband and I with the crew on the boat, who simply could not do enough for us. It was real VIP treatment. We went in search, on the Zodiac, for the Seacow which I am happy to say we found, we watched it feed and then we were fortunate enough to have the sea cow swim along side us. After a fabulous lunch on the boat Mohammed took us in search of turtles. Nothing was too much trouble.
We loved the day so much, we spoke with the lovely and very talkative Tracy who is delightful and booked for the following day.
The second day was equally good. Mohammed kindly took us on a guided reef swim.
On our return to the UK a refund for the remaining monies had been made.
I cannot recommend this company highly enough. From start to finish they were amazing.
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