Superior service - and not just diving!

Thanks to the high professionalism of your staff we spent two beautiful weeks in the Red Sea.

Here's a satisfied customer who kindly took the time to email us. But please don't let this happen to you!

My name is Martina and I dived in August with Emperor in Sharm (like I have for the last three years).

Thanks to the high professionalism of your staff we spent two beautiful weeks in the Red Sea, but the reason I'm writing is because I would really like to thank Sameh (an Egyptian guide from your Sharm Staff) for the help he gave me in a very difficult situation - I forgot my bag on a bus and somebody stole my passport, money, credit cards, phone...so a small tragedy!

Only thanks to the personal courage and fairness of Sameh, who spent one entire night solving the problem, were we able to have everything back.

We enjoyed very much all our trips and we hope you will always have such professional guides in your staff.

Warm Regards
Martina Bassani
Venice, Italy

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About this Entry

This page contains a single entry by Bryony published on October 12, 2004 12:07 AM.

Paul and Lisa say farewell to Fraser was the previous entry in this blog.

New! Emperor online Dive Shop is the next entry in this blog.

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